Eligible organisations and any training attendees MUST be registered with Keystone Tasmania to apply for funding. REGISTER NOW
Course Summary
This full day workshop combines Communicate with Influence and Respectful Workplace Behaviour workshops to provide participants with tools and knowledge to enhance respectful workplace communication. Participants will develop a strong understanding of how effective communication can potentially avoid conflict situations and foster a positive and inclusive workplace culture.
The workshop includes:
- Active listening and using your voice effectively
- Communication tips and techniques
- Perceptions, prejudice and stereotypes
- Communication styles
- Having direct conversations
- Giving good information
- Barriers to communication
- Definition of bullying and other negative workplace behaviours
LEARNING OUTCOMES
By the completion of this course the participant will be able to:
- Understand preferred communication methods
- Know and understand causes of conflict and conflict resolution methods
- More positively manage their own behaviour
- Recognise and more confidently manage miscommunications in the workplace
- Identify bullying behaviour
- Address behaviour that can lead to bullying, harassment and discrimination
WHO SHOULD ATTEND
This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with others.
Scheduled Course Dates
This course is offered 'on demand' or has variable costs and delivery features. Contact the Training Provider for further information and to enrol.
Need more information? Want to enrol?
contact training providerDisclaimer Training providers are solely responsible for the quality and accuracy of content about training courses listed on the Keystone website. Keystone Tasmania publicises this information in good faith as a service to industry practitioners. All bookings must be made directly with the training provider BEFORE applying for Keystone funding.