FAQ

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Am I eligible for a Keystone training rebate?

When you create a Keystone account, you'll be asked a series of questions to determine whether you're eligible for a training rebate.

You may be eligible if you are an employing company, including:

- A business that employs workers and pays for their training

- A sole trader

- An eligible host employer that organises and pays for training

To be eligible, your business must:

- Hold a valid Australian Business Number (ABN)

- Have a principal business activity that is on-site building and construction work, as defined in Schedule 2 of the Building and Construction Industry Training Fund Act 1990

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What courses are eligible for a rebate?

Face-to-face, online and blended learning courses may all be eligible for a Training Rebate, provided have been approved.

Download a list of approved courses HERE.

Interested in a course that's not currently approved? Email us at email@keystone.com.au. We regularly review and add new courses to our rebate list.

For more information on rebates visit our Training Rebate page.

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When can I apply for a training rebate?

You can apply for a training rebate up to 90 days before your training starts, and no later than the day before the training begins.

Please note: Applications submitted on the day a course starts, or after training has commenced, will not be eligible for funding. This applies to all courses, including online training. If you submit your application today, do not start the course until at least the following day.

Once you submit your application, you'll receive email notifications to keep you updated on its progress. Please remember to check your junk or spam folder, as automated emails can occasionally be filtered there.

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How do I apply for a Training Rebate?

1. Register for a Keystone account – click HERE.

2. Follow the prompts to create your account.

3. Once logged in, select My Employees and add yourself (if you're a sole trader) and/or any employees who may attend training courses.

4. Select Applications and follow the prompts to submit a new Training Rebate application. Be sure to select the employee who will be attending the course.

5. Select Next, review your application, and click Submit.

6. Check your dashboard to confirm your application has been submitted successfully. You will also receive email updates regarding the status of your application. Please remember to check your junk or spam folder.

Please note: Training Rebate applications must be submitted before a course commences. Applications received on the day a course starts, or after training has commenced, are not eligible for funding.

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How much rebate can I receive, and when will it be paid?

Keystone rebates a percentage of the advertised course cost. The rebate amount varies depending on the course.

You can view the current rebate allocations on our Keystone Training Rebate page.

To be eligible, you must apply for a Training Rebate before commencing your course.

To receive payment, you'll need to provide:

- Evidence of the course cost

- Evidence of successful course completion

These documents must be submitted within 60 days of the training finishing; otherwise, your application will expire.

Please allow up to 30 days for your rebate to be processed and paid.

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Can I send someone else if I can no longer attend the course?

Yes. If you have been approved for a Training Rebate but can no longer attend the course, another person from your business may attend in your place.

Please contact Keystone by phone or email to advise us of the change before submitting your course completion documentation. This ensures your rebate records can be updated and processed correctly.

If you're unsure whether a participant change can be accommodated, please get in touch with the Keystone team before the course is completed.

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Does Keystone deliver training?

No. We do not deliver training ourselves.

Keystone provides funding for training and other workforce development activities, for eligible companies (this includes sole traders).

If you wish to enrol in a course that has been approved for Keystone funding, please contact the training provider directly.

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Who funds Keystone?

Keystone Tasmania is funded by a levy prescribed in the Building and Construction Industry Training Fund Act 1990.

Payment of the levy is the responsibility of the ‘project owner’. It is calculated at 0.2% of the estimated value of construction work on projects costing more than $20,000.

A Board of Directors representing all sectors of industry governs the organisation, setting strategic priorities and taking responsibility for the prudent allocation of funding.

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How do I update my business's details?

Update your business contact and bank details, and Keystone account permissions in the My Business tab of your dashboard.

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Do I have to be registered for GST to apply for a rebate from Keystone?

No.

If you are not registered for GST, you will be required to send us an invoice via email. This is an ATO requirement.

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Is there a limit to the funding I can receive?

No. If you/your business meets the eligibility criteria and the training activity is approved by Keystone, you can continue to apply for training rebates.

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What if the training doesn’t go ahead?

We understand that circumstances change, and you may not proceed with approved training, the course dates may change, or the course/activity may be cancelled.

If your course dates change, please contact Keystone and we can update your application details.

You can also log in to your Keystone account at any time to withdraw an application that is no longer required.

If you're unsure what to do, contact the Keystone team and we'll be happy to assist.

email@keystone.com.au

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Are there any special funding programs?

From time to time, the Board will advertise special funding rates. We will advertise these to Keystone account-holders via our website and through our mailing list.

When you create a Keystone account, you’ll be asked to subscribe to our mailing list. You can unsubscribe at any time.