Personal Information Protection Policy

This policy was last updated in April 2022.

  1. What Personal Information Does this Policy Cover?

Personal Information means any information or opinion in any recorded format about an individual whose identity is apparent or is reasonably ascertainable from the information or opinion. This includes information about individuals who have died in the past 25 years.

Basic personal information means the name, residential or postal address, date of birth and gender of an individual.

  1. Collection of Information

2.1 The Tasmanian Building & Construction Industry Training Board trading as Keystone Tasmania is a body corporate established under the Building and Construction Industry Training Fund Act 1990 (Tas) (the Act). Throughout the Terms of Use we are referred to as Keystone Tasmania, We, Our or Us. We refer to an individual as You or Your.

2.2 Keystone Tasmania’s functions are specified in the Act.

2.3 Keystone Tasmania collects personal information in carrying out its functions under the Act, either directly from You or from other sources, including from publicly available sources, other parties and authorised third parties, where it is unreasonable or impractical to collect it from You directly, or where We have Your consent. The names, occupations, gender and primary language of employees are provided to Keystone Tasmania by organisations under Our training policies and funding procedures. Many businesses in the in the building and construction industry are sole traders, and therefore individual personal information is provided to Keystone Tasmania.

2.4 Keystone Tasmania collects personal information about people undertaking building projects that involves the payment of the training levy under the Act, and any other specific information about a person that may be required to enable Us to carry out Our functions under the Act.

2.5 Keystone Tasmania is committed to respecting Your privacy and protecting Your personal information in accordance with Our obligations under the Personal Information Protection Act 2004 (Tas) (PIP Act). Our employees are trained to protect your personal information in accordance with our policies, procedures and systems.

2.6 We will take reasonable steps to ensure the information We use is accurate, up-to-date, complete and relevant, having regard to the reasons why it is being used.

  1. Use and Disclosure of Personal Information

3.1 Keystone Tasmania employees are only provided with, or have access to, the information that is necessary for them to carry out their functions within Keystone Tasmania. Personal information will be used only for the purpose for which it was collected unless the use or disclosure is otherwise permitted under the PIP Act (e.g. where the purpose of the use or disclosure is related to the primary purpose of collection and You would reasonably expect Keystone Tasmania to use or disclose the information for that purpose). Otherwise, Your personal information will only be disclosed with Your consent or if it is required, or authorised, by law.

3.2 The PIP Act permits the disclosure of “basic personal information” to other public sector bodies where necessary for the efficient storage and use of information.

3.3 Some personal information that is collected by Keystone Tasmania may be used in research, statistical analysis, state or national reporting, awareness programs, public statements or training and for written submissions on policy matters, but not in a way which would identify the person/s to which it relates.

  1. Security of Personal Information

4.1 Keystone Tasmania uses reasonable measures to protect the security of personal information it holds from misuse, loss, unauthorised access, modification or disclosure, including the physical security of Our premises and use of access level permissions and passwords to restrict access to electronic records.

4.2 Keystone destroys or permanently de-identifies personal information if it is no longer needed for any purpose.

  1. Unique Identifier

Keystone Tasmania assigns personal unique identifiers to individuals it deals with it to facilitate provision of funding and statistical analysis of its performance of functions under the Act.

  1. Anonymity

If You are making a general enquiry, it may not be necessary to identify yourself. If You want to obtain a service, identification may be necessary.

  1. Access to and Correction of Information Collected

The PIP Act provides that You have a right to access and correct Your personal information that is held by Keystone Tasmania. If You wish to access and/or correct Your personal information held by Keystone Tasmania, then You may do so, by putting Your request in writing and sending it to the Chief Executive Officer. Contact details for the Chief Executive Officer are provided in Section 8 ‘Complaints about Personal Information’. Keystone Tasmania will give You access to Your personal information, unless an exception in the PIP Act applies. If You are advised by Keystone Tasmania of a decision to refuse Your request or You do not receive a response to Your written request within 20 working days, you may send a further written request to Keystone Tasmania. This request will be processed in accordance with the provisions of the Right to Information Act 2009 (Tas).

  1. Complaints About Personal Information

8.1 If You:

please write to the Chief Executive Officer. You can contact them in the following ways:


Post: GPO Box 312, Hobart TAS 7001

8.2 If You are not satisfied with the handling or outcome of Keystone Tasmania’s response, you can lodge a complaint with the Ombudsman. The Ombudsman's Office can be contacted on 1800 001 170, by email at and by letter to GPO Box 960, Hobart TAS 7001