Being a leader is not just about others but your own performance as well – learn how to cultivate trust, present ideas and devise strategies and ensure your business meets the expectation of your customers every time through innovative processes and procedures. Become proficient in navigating the cycle of operational planning, prioritise your work and your teams and manage difficult conversations with ease and empathy.

Enhance your skills in leadership, communication and project work to reach your career goals quickly with the BSB40120 Certificate IV in Business. Participants will learn the skills and knowledge to successfully lead and manage in a range of enterprise and industry contexts.

Students will develop the ability to be accountable for their own performance and responsibilities for organising and monitoring the output of their team.

Tap into the real world experience of our trainers to help you develop and learn to apply solutions to a defined range of predictable and unpredictable problems as well as analyse and evaluate information from a variety of sources.