Getting Started

• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Contribute to team outcomes

• Identify team purpose, roles, responsibilities, goals, plans and objectives
• Defining Success
• What is a Team?
• An Overview of Tuckman and Jensen’s Four-Phase Model
• Types of Teams
• The Traditional Team
• Self-Directed Teams
• Support team members
• Setting Goals
• Goals and Motivation
• Setting SMART Goals
• Evaluating and Adapting

Support team cohesion

• The First Stage of Team Development – Forming
• Hallmarks of This Stage
• What to Do As a Leader
• What to Do As a Follower
• The Second Stage of Team Development – Storming
• The Hallmarks of This Stage
• What to Do As a Leader
• What to Do As a Follower
• The Third Stage of Team Development – Norming
• The Hallmarks of This Stage
• What to Do As a Leader
• What to Do As a Follower
• The Fourth Stage of Team Development – Performing
• Hallmarks of this Stage
• What to Do As a Leader
• What to Do As a Follower
• Provide feedback to encourage, value and reward contributions
• Sharing Rewards
• Celebrating Accomplishments
• Making Celebration Part of Your Culture
• Motivation on the Job
• The Key Factors
• Creating a Motivational Organisation
• Creating a Motivational Job

Participate in work team

• Team Building Activities
• The Benefits and Disadvantages
• Team-Building Activities That Won’t Make People Cringe
• Role Model
• Determining Your Way
• Being an Inspirational Role Model
• Influencing Others’ Perspectives
• Personality’s Role in Motivation
• Identifying Your Personality Type
• Identifying Others’ Personality Type
• Motivators by Personality Type
• Morale
• Addressing Specific Morale Issues
• Dealing with Individual Morale Problems
• Addressing Team Morale

Communication

• Understanding Communication Barriers
• Speaking Like a STAR

Summary - Encouraging Teamwork

• Some Things to Do
• Some Things to Avoid
• Some Things to Consider