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Course Summary
Whether in conversations, consultations or formal negotiations, communicating with influence is a key part of most jobs.
In this course, participants will learn:
- the key elements of successful and unsuccessful negotiations
- how to prepare for a negotiation
- different negotiation styles and how to use them
- practical negotiation skills
- factors that get in the way of good negotiation
- influencing tools and strategies
- conflict management in negotiation.
Learning outcomes
- The psychology of negotiation
- Elements of a successful negotiation
- Tools and techniques for leading a successful negotiation
- Feel confident going into a negotiation
- Understand and respond to different negotiation styles
- Prepare for a negotiation
- Adjust your techniques to the other party's communication style
- Influencing strategies
EA CPD hours: 4.
Scheduled Course Dates
This course is offered 'on demand' or has variable costs and delivery features. Contact the Training Provider for further information and to enrol.
Need more information? Want to enrol?
contact training providerDisclaimer Training providers are solely responsible for the quality and accuracy of content about training courses listed on the Keystone website. Keystone Tasmania publicises this information in good faith as a service to industry practitioners. All bookings must be made directly with the training provider BEFORE applying for Keystone funding.