Eligible organisations and any training attendees MUST be registered with Keystone Tasmania to apply for funding. REGISTER NOW
Course Summary
The key topics covered in this short course include:
- Be hard on the problem and soft on the person – remove the emotions and focus on the facts
- Focus on needs, not positions – Distinguishing between core business needs and personal gain
- Be inventive about win-win options – identify solutions that have a positive impact on the business, its operations and people
- Make clear agreements – set definable outcomes and accountability
This short course will equip managers understand the communication techniques involved in influencing and persuading others. You will also learn how to communicate with influence to improve negotiation skills. At the completion of this course you will be able to identify when to apply influencing skills, when and whom to collaborate with and how to negotiate to get desired outcome.
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contact training providerDisclaimer Training providers are solely responsible for the quality and accuracy of content about training courses listed on the Keystone website. Keystone Tasmania publicises this information in good faith as a service to industry practitioners. All bookings must be made directly with the training provider BEFORE applying for Keystone funding.