Available courses

Eligible organisations and any training attendees MUST be registered with Keystone Tasmania to apply for funding. REGISTER NOW

Displaying 20 of 133 in Business Skills
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Business Skills

Conflict Resolution

NDA Training Tasmania

This course teaches a six-step conflict resolution process.

Keystone funded
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Business Skills
Online Course

New & Emerging Leadership Development Program

TCCI

Designed in consultation with industry, this series will allow participants to gain an understanding of how to lead others in the workplace.

Keystone funded
NDA List View
Business Skills

Superior Customer Service Skills

NDA Training Tasmania

Will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies.

Keystone funded
NDA List View
Business Skills

Recruiting & Inducting Staff

NDA Training Tasmania

This course presents the skills and knowledge required to execute tasks associated with the recruitment cycle.

Keystone funded
NDA List View
Business Skills

Redefining Performance Management & Development

NDA Training Tasmania

This workshop provides participants with the skills to manage the performance of staff who report to them.

Keystone funded
NDA List View
Business Skills

Managing Change

NDA Training Tasmania

Teaches personal & technical change management skills, & uses those skills to facilitate the planning of change within the client organisation.

Keystone funded
NDA List View
Business Skills

Operational Planning

NDA Training Tasmania

This course provides the skills and knowledge required to develop and implement an operational plan.

Keystone funded
NDA List View
Business Skills

Leading Positive Workplace Relations

NDA Training Tasmania

This course defines skills, knowledge and outcomes required to lead and manage effective workplace relationships.

Keystone funded
NDA List View
Business Skills

Business Writing Skills

NDA Training Tasmania

This course teaches practical writing skills and provides guidelines and tips for becoming a more effective business writer.

Keystone funded
TCCI List View
Business Skills

Communication & Conflict Professional

TCCI

This workshop focuses on the foundations of effective and professional communication and conflict resolution techniques.

Keystone funded
Lifeline Tasmania List View
Business Skills

Mentor/Supervisor

Lifeline Tasmania

Mentor/Supervisor is for current and aspiring supervisors and mentors to develop their leadership abilities through improved communication

Keystone funded
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Business Skills

People Performance Management and Employment Law (P0306)

The Institute of Civil Infrastructure (ICI)

This course will encourage teams to see that working effectively with difference is a strength that can improve your organisation’s performance

Keystone funded
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Business Skills

Lean Leader SWE

People Improvers Pty Ltd

This three-day learning experience in Burnie demonstrates the application of Lean tools.

Keystone funded
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Business Skills
Online Course

Understanding Building Contracts

Housing Industry Association

This workshop provides a detailed understanding of domestic building contracts, using the HIA Plain Language Tasmanian Residential Building contract.

Keystone funded
ICI List view
Business Skills

Contract Management for Project Success (B0501)

The Institute of Civil Infrastructure (ICI)

Provides the key understandings you and your team need to proactively manage civil infrastructure contracts.

Keystone funded
TCCI List View
Business Skills

Conflict Resolution Essentials

TCCI

This workshop has been developed to assist individuals to better identify and manage conflict in the workplace.

Keystone funded
TCCI List View
Business Skills

Managing Difficult Customers

TCCI

This workshop provides participants with strategies to deal with difficult customers and situations whilst maintaining professional service standards.

Keystone funded
TCCI List View
Business Skills

Customer Service & Sales Essentials

TCCI

This course focuses on maximising sales through identifying customer needs, and communicating effectively with customers.

Keystone funded
TCCI List View
Business Skills

Leadership Essentials

TCCI

This course is essential for those who want to understand the foundations of being an effective team leader or supervisor.

Keystone funded
TCCI List View
Business Skills

Manage Employee Performance

TCCI

This workshop looks at how to develop key performance indicators and standards and hold team members accountable for achieving them.

Keystone funded
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