This course provides the skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.

Will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies

This course presents the skills and knowledge required to execute tasks associated with the recruitment cycle.

This workshop provides participants with the skills to manage the performance of staff who report to them.

Teaches personal & technical change management skills, & uses those skills to facilitate the planning of change within the client organisation.

This course provides the skills and knowledge required to develop and implement an operational plan.

The Diploma of HR is offered with a flexible learning model with a combination of on-line learning and workshops.

NDA's Effective Supervision Skills course + assessment in BSBLDR414 - lead team effectiveness OR BSBTWK502 -manage team effectiveness

This course teaches practical writing skills and provides guidelines and tips for becoming a more effective business writer.

NDA's Operational Planning course + assessment in BSBOPS402 - coordinate business operation plans OR BSBOPS502 - manage operational plans

NDA's Recruiting Staff course + assessment in BSBHRM415 - coordinate recruitment & onboarding

NDA's Redefining Performance Management course + assessment in BSBLDR522 - manage people performance

NDA's Superior Customer Service Skills + assessment in BSBOPS304 - deliver & monitor a service to clients

Mentor/Supervisor is for current and aspiring supervisors and mentors to develop their leadership abilities through improved communication

NDA's Conducting Successful Meetings course + assessment in BSBOPS405- organise business meetings OR BSBTWK503 - manage meetings

This course is designed to give participants the tools to initiate and manage meetings.

NDA's Delivering Convincing Presentations course + assessment in BSBCMM411 - make presentations

This course uses a mixture of theory, practical exercises and ‘on your feet’ public speaking to teach participants how to prepare and deliver convinci

NDA's Business Writing Skills & Assessment in BSBWRT411 - Write complex documents

Build your career in Accounting, Bookkeeping and Finance.